Web design for business and holiday property websites in the UK and Europe

Privacy & Cookie Policy

This privacy policy sets out how we use and protect any information that you disclose while using this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from 1 May 2018. It may be subsequently updated.

The data controller

The person responsible for handling data at Handcrafted Websites is Michael Reid, who can be contacted via email at the address shown in the website footer and on the website contact page.

What we collect

If you contact us we may collect your name and contact details, including your postal and email addresses.

If you use our design services, we may keep a record of further details that you send us.

Anonymised data relating to website traffic is also collected via the Google Analytics application.

What we do with the information we gather

Contact details are only used to maintain a working relationship with clients.

Minimal client details are used for accounting purposes and internal record keeping.

Follow-up emails may be sent to people who make an enquiry to Handcrafted Websites, but the contact details of enquirers are not added to a mailing list that might be used for marketing or any other purpose.

We will not sell, distribute or lease your personal information to third parties, and will only divulge information when obliged by law to do so.

Anonymised data from Google Analytics is used only to keep track of the popularity of pages on the site. The anonymised data will be shared with Google technicians, but only for technical, not marketing, purposes.

How you can access and update your information

The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us and we will promptly correct any information found to be incorrect.

You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

Your right to restriction

If correspondence from Handcrafted Websites is no longer wanted, you can inform us by email, and no further communication will be sent.

Your right to be forgotten

Data will only be stored for as long as it is needed. Unnecessary data will be erased.

The security of your information

When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Breach notification

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Links to other websites

Our website contains links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What cookies are

A cookie is a small file which may be placed on your computer's hard drive by the website you are visiting. In general, cookies do lots of different jobs, like storing your preferences, and generally improving your experience of a website. If you refuse to let cookies be placed on your computer, a website will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

How our website uses cookies

The following table indicates which cookies we are using and what they do.

CookieIDPurposeFurther info
Google Analytics_utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Google Analytics privacy info
Opting out of Google Analytics
Cookie warningcc_cookie_acceptThis simply stores your acceptance of the warning about cookies on the website home page.

What to do if you don’t want cookies to be set

If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that some functions of the website might become inoperable. If you use the Internet Explorer browser, find out more info HERE. If you use Firefox, see the information HERE. If you are using Safari, see HERE.

Testimonials

Professional service at a fair price. What you see is what you get - no hidden extras and lots of flexibility.

Penywaun House

Professional, affordable and fast, with exceptional support and impressive knowledge. Any queries are answered and dealt with quickly and solutions always found. Our website was up and running within days - it looks great and generates lots of enquiries! We are so pleased we found them and highly recommend them.

Teal Cottage

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© 2018  Handcrafted Websites, Hall Hills, Raughtonhead, Dalston, Cumbria, CA5 7AN, UK ― | ― Web design for business and holiday property (cottage, villa, guest house, accommodation agency) websites in the UK and Europe
Privacy & Cookie Policy

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